MORNINGSOL respects your privacy. This policy explains what personal data we collect when you visit or shop with us, how we use it, and the choices you have. It applies to this website and to any order placed through it.
Last updated: 2 September 2026
Who we are
MORNINGSOL is a fashion retailer operating in Indonesia. For any question about this policy or about your personal data, reach us through our Contact Us page.
What we collect
- Order and account details — name, email address, phone number, shipping address, and billing address.
- Payment information — handled entirely by our payment provider. We never see or store your full card number, expiry date, or CVV on our servers.
- Communication — messages you send us through the contact form, live chat, or email, including your order number where you provide one.
- Newsletter — your email address, only if you choose to subscribe.
- Technical data — IP address, browser type, device type, pages viewed, and referring page, collected automatically through cookies and similar technologies.
How we use your data
- To process, pack, ship, and track your order, and to handle exchanges.
- To send transactional messages such as order confirmations and shipping notifications.
- To answer your enquiries and provide customer support.
- To send marketing emails, only where you have subscribed. You can unsubscribe at any time.
- To detect and prevent fraudulent transactions.
- To improve our website, product range, and service.
Payment data and card security
Card payments are processed by a payment gateway certified to the Payment Card Industry Data Security Standard (PCI DSS). Your card details are entered on and transmitted directly to the payment provider over an encrypted connection. MORNINGSOL does not receive, process, or store full card data at any point.
Who we share data with
We share your data only with parties that help us run the store, and only to the extent they need it:
- Payment provider — to authorise and settle your payment.
- Courier and logistics partners — to deliver your parcel.
- Hosting and email service providers — to operate the website and send notifications.
- Authorities — where we are legally required to disclose information.
We do not sell your personal data, and we do not rent or trade our customer list.
Cookies
We use cookies to keep your shopping cart working, remember your currency preference, keep you signed in, and understand how the site is used. Essential cookies are required for the store to function. You can block or delete cookies in your browser settings, but parts of the checkout may stop working if you do.
How long we keep your data
Order records are retained for as long as required for accounting, tax, and warranty purposes. Marketing data is kept until you unsubscribe. Support conversations are kept for a reasonable period to provide continuity of service.
Your rights
You may ask us to access, correct, or delete the personal data we hold about you, and you may withdraw consent to marketing at any time. Send your request through our Contact Us page and we will respond within a reasonable period. We may ask you to verify your identity before acting on a request.
Security
This website is served over an encrypted HTTPS connection. We apply technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our store is not directed at children. We do not knowingly collect personal data from anyone under 17 years of age. See our Terms of Service for the age requirement to place an order.
Changes to this policy
We may update this policy from time to time. The revised version takes effect once published on this page, and the date at the top will be updated accordingly.
